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With the exception of specifically listed promotions on the website, our delivery policy is listed below.

  • Free local shipping with every order.

We offer the following delivery services:

  • SF Express Delivery Service
  • SF Express Locker

Shipping days and schedules 

  • The shipment will be ready in 2-3 business days upon confirmation of payment. This might vary depending on stock availability. 
  • Under normal circumstances, shipment will arrive at the shipping address in 2-3 business days. For remote areas, it might take 3-4 business days. 
  • Delivery service is not available on weekends and Public Holidays. 

Shipment tracking / change of shipping address 

  • Once the order is shipped out, any changes in the address shall be arranged with SF Express by contacting their Customer Service directly. Any incurred expenses shall be borne by the customer. 
  • If the shipment cannot be successfully delivered to the customer due to personal reasons, please contact SF Express directly in order to make further arrangements. If the delivery cannot be reached multiple times, your order might risk being cancelled and not refunded.